Returns and Replacements

Refunds

If you require a refund or replacement, please contact our customer services team on + 44 (0) 141 248 5551 and return your purchased items in their original packaging, undamaged and unused within 7 days of receiving them.

Cancellations

If you wish to cancel or change an order please inform us as soon as possible and we will inform you of changes to your delivery timescale and/or cost of purchase. Alternatively if you are missing an item, we are sorry this has happened, please contact our team and we will identify the date/time and packing error. We aim to provide a professional friendly service and will gladly answer any queries you may have.

In Store Help 

You can also pop in to our store and we will do our best to help you. If you received an item that is different to what was described, or that is clearly in worse condition than indicated, please contact the number above to report the defect or damage within 14 days of receiving the order.